Terms and Conditions
These terms and conditions govern your use of RomanCasino and all services provided through our online gaming platform. By accessing or using RomanCasino, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you do not agree with any part of these terms, you must not use our services.
Account Registration and Eligibility
To participate in gaming activities at RomanCasino, you must create an account and meet specific eligibility requirements. You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is greater. You are responsible for ensuring that your use of RomanCasino complies with all applicable laws in New Zealand.
You may only register one account per person, household, or IP address. Multiple accounts will result in immediate suspension and forfeiture of any winnings. You must provide accurate, current, and complete information during registration, including your full name, date of birth, residential address, email address, and contact number. RomanCasino reserves the right to request identity verification documents at any time, and failure to provide such documents may result in account suspension and withdrawal restrictions.
You are solely responsible for maintaining the confidentiality of your login credentials. Any activity conducted through your account is your responsibility, and you must notify RomanCasino immediately if you suspect unauthorised access. Account sharing is strictly prohibited and will result in permanent account closure.
Deposits, Withdrawals, and Financial Transactions
All financial transactions at RomanCasino are processed in New Zealand Dollars (NZD) unless otherwise specified. You must use payment methods registered in your own name, and third-party payments are not accepted. RomanCasino reserves the right to refuse deposits or withdrawals that do not comply with our verification procedures.
| Transaction Type | Minimum Amount | Maximum Amount | Processing Time |
|---|---|---|---|
| Deposit | $10 | $10,000 | Instant to 24 hours |
| Withdrawal | $20 | $5,000 per transaction | 1 to 5 business days |
Withdrawal requests are subject to identity verification and may require additional documentation. RomanCasino reserves the right to request proof of payment method ownership before processing any withdrawal. Withdrawal limits may apply based on your account status and gaming history. Any fees associated with payment processing will be clearly displayed before you confirm the transaction.
You must wager your deposit amount at least once before requesting a withdrawal, unless otherwise specified in promotional terms. RomanCasino may withhold withdrawals if suspicious activity, bonus abuse, or breach of these terms and conditions is detected.
Bonuses, Promotions, and Wagering Requirements
RomanCasino offers various bonuses and promotional offers, each subject to specific terms and wagering requirements. All bonuses are offered at the discretion of RomanCasino and may be modified or withdrawn at any time without prior notice. Unless stated otherwise, bonuses are available to players once per person, household, or IP address.
Wagering requirements specify the number of times you must wager bonus funds before they can be converted to withdrawable cash. Standard wagering requirements and game contribution percentages are outlined below:
| Game Category | Wagering Contribution |
|---|---|
| Slots | 100% |
| Table Games | 10% |
| Live Casino | 10% |
| Video Poker | 5% |
Bonus funds and any associated winnings will be forfeited if wagering requirements are not met within the specified timeframe, typically 30 days from bonus activation. Maximum bet limits apply when playing with bonus funds, and exceeding these limits may void the bonus and any winnings. You must not use any strategy or technique to manipulate bonus terms, including low-risk betting or guaranteed profit methods.
RomanCasino reserves the right to void bonuses, winnings, and account balances if it determines that bonus abuse has occurred. This includes creating multiple accounts to claim bonuses, irregular betting patterns, or any other activity deemed as advantage play.
Gameplay, Game Rules, and Technical Issues
All games at RomanCasino operate using certified Random Number Generator (RNG) technology to ensure fair and random outcomes. Game rules, paytables, and return-to-player (RTP) percentages are available within each game’s information section. You are responsible for understanding the rules of any game before placing real money wagers.
In the event of a technical malfunction, disconnection, or system error during gameplay, RomanCasino reserves the right to void the affected game round and refund your stake. If a disconnection occurs during a game round, the outcome will be determined according to the game’s internal settings, and results will be recorded in your game history. You can review your complete gaming history through your account dashboard.
All gaming results are final once the game round is complete. RomanCasino will not entertain disputes regarding gameplay outcomes unless a verified technical error can be demonstrated. If you believe a technical error has occurred, you must report it to customer support within 14 days of the incident.
Account Closure, Suspension, and Responsible Gaming
RomanCasino is committed to promoting responsible gaming and provides tools to help you manage your gaming activity. You may set deposit limits, loss limits, session time limits, or request self-exclusion at any time through your account settings or by contacting customer support.
You have the right to close your account at any time by submitting a request to customer support. Upon account closure, any remaining balance will be returned to you following verification procedures. Self-exclusion requests are processed immediately and will prevent you from accessing your account for the specified period.
RomanCasino reserves the right to suspend or permanently close your account if you breach these terms and conditions, engage in fraudulent activity, or if required by regulatory authorities. Grounds for account suspension or closure include but are not limited to:
- Providing false or misleading information during registration
- Using the service for money laundering or other illegal activities
- Collusion, cheating, or using automated betting systems
- Abusive behaviour towards staff or other players
- Multiple account creation or bonus abuse
Upon suspension or closure for breach of terms, RomanCasino may withhold any balance, winnings, or bonuses in your account. RomanCasino will cooperate with law enforcement and regulatory authorities in investigating suspected illegal activity.
These casino terms and conditions are governed by the laws of New Zealand and any disputes arising from your use of RomanCasino will be subject to the exclusive jurisdiction of New Zealand courts. RomanCasino reserves the right to amend these terms and conditions at any time, and continued use of the service following such changes constitutes acceptance of the modified terms.